Moraware Newsletter – November 2014

Moraware Newsletter – November 2014

STONE TALK PODCAST

Have you listened to stonetalk.org? It’s our online radio show that features interviews with fabricators and folks in the industry. Each episode is about 30 minutes, and we think you’ll find it entertaining and informative.

Episode 7: Mike Langenderfer, of The Countertop Shop in OH talks about mentorship.
Episode 8: Paul Menninger, from Capitol Granite in VA describes the key metrics in his successful business.

You can subscribe from iTunes or from the Stone Talk site.

MORAWARE NEWS

You may have noticed… we’ve got a new logo! It’s been over a decade since started with the original one. If you want to read the whole story – check it out, here.

JOBTRACKER

Want to learn some tips and tricks in JobTracker? Here are a couple of answers to the most common questions we’ve gotten in the last month.

Q: Is there a way that my production staff can enter how much time they spend completing an Activity – preferably without having to pay for an additional JobTracker User?

A: You can create unlimited Shop Users for free in JobTracker. A Shop User can log in to your Moraware account and choose from a list of special Shop Views that give summary information for selected Activities on the calendar each day. When a Shop User clicks on one of the Activity summaries, a Start/Stop button appears – as in this image (left).

These Shop Views are very simply formatted so they’re easy to read on a small laptop, tablet or even a smart phone. It’s also very easy to switch between different users on the same computer or mobile device so people can Start and Stop different Activities that are happening simultaneously.

Training your staff to use Shop Settings will help ensure that your job information is up-to-date so you can create reliable reports to inform both scheduling and pricing decisions.

Check out the Help pages on our website for more information on Shop Settings and Reporting.

Q: Is there a way to track Leads in JobTracker?

A: Yes, you can create a separate JobTracker Process to track information about your Leads – and later you can convert those Leads into Jobs when customers are ready to sign off on a quote. Once you’ve created this new Lead Process, you will see Lead listed next to Job on your main JobTracker menu.

You can customize your Lead Template just like you customize Job Templates, so new Leads always open with set activities like Initial Email or Follow Up Call. When you do convert a Lead to a Job, the contact and address information, as well as the history of your Lead Activities, will carry over automatically.

Visit our website for more information about using JobTracker Processes to track leads – and email us if you need help!

JobTracker is scheduling software that replaces your whiteboard, file folders, and spreadsheets. To find out more, call us any time. 866-312-9273

COUNTERGO

Did you know? You can create a separate Quote Form Template to use as a printable Invoice showing deposit paid and balance due? To begin, click on the New Printable Form button from within the Quote Settings window. You will likely want to add a Static Text field at the top of the page containing “INVOICE” as a heading.

Once you’ve saved your new Invoice Template, open a Quote and click the Edit Quote Info button at the top of the screen to add a deposit amount.

The deposit information will be stored, and your Invoice will print showing both the deposit and the balance due. More detailed information on customizing printable Quote Forms is available on our web site.

If you’re just starting with CounterGo, check out our training, which is a sequence of videos that walks you through a quote from start to finish.

CounterGo lets you draw, layout, and quote countertops in 3 minutes. Find out more by calling us at 866-312-9273.

EDUCATION

We’re happy to be involved with several industry education seminars. We’re looking forward to seeing you at one of these events!

12/4/2014: Stone Industry Education in Anaheim, CA

If you’re interested in FREE admission to the Stone Industry Education, send an email to support@moraware.com.

REMNANTSWAP
RemnantSwap is a free place to buy and sell countertop remnants. Take a minute and see what materials are near you. Search for any color or material and we’ll show you what’s closest to you.
Here’s more info, including a 2-minute video.

CONTACT US

You can reach us at support@moraware.com or call toll-free 866-312-9273.

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