Page can not be accessed
This error may occur when trying to connect to Moraware JobTracker from a machine other than your server.
Check the windows firewall settings on the server
Connect using the IP address instead of the server name
For Windows7, Vista, Windows 2008
- On the server, go to Control Panel > System Security > Windows Firewall
- Click on Advanced setting
- Click on Inbound Rules
- Click on New Rule
- Select Port and then click Next
- Select TCP, Specific local ports, enter 80 for the port and then click Next
- Select Allow the connection and then click Next
- Select when you want the rule to apply and then click Next
- Type in a name like "HTTP" or "JobTracker" in the Name field and click Finish
For Windows XP or Windows 2003
- On the server, from the Start Menu, go to the Control Panel and open Windows Firewall
- Click on the General tab and verify that "Don't Allow Exceptions" is unchecked
- Click on the Exceptions tab
- Click on the Add Port button
- Type in a name like "HTTP" or "JobTracker" in the Name field
- Type in "80" in the Port number field
- Select the radio button for TCP
- Click OK
Check settings on third-party firewall or antivirus programs
Make sure that any third-party firewall or antivirus programs installed on your computer are configured correctly and are not preventing you from connecting to Web sites. For more information, see the product documentation or contact the program vendor.
Try connecting using the IP address instead of the Server Name
Below are the steps to find the IP address of the server where JobTracker is installed:
- You must be on the server
- From the Start Menu, select Run
- Type "cmd" and click OK
- On the pop up window type in "ipconfig"
- The IP address along with some other info will be displayed.
Write down the IP address and use that number instead of the server name to connect to JobTracker
For example, in the JobTracker link, http://computername/virtualdirectory/, "computername" is the name of the machine where you installed JobTracker and "virtualdirectory" is the name you chose during installation. (The default virtual directory is "JobTracker".) replace "computername" with the IP address. http://192.168.x.xxx/jobtracker/