We created a serial number (not using a Purchase Order) and selected the wrong color. How can we fix it?
You will have to delete it and then add it back.
To delete the serial number:
- Print out or jot down any information you will need to re-add the serial number - dimensions, location etc.
- Go to Inventory >Search and type in the serial number.
- Click on the serial number and select View Serial Number Detail
- You should see a Transaction for Create Serial Number
- Click on the Reference and choose Delete
To add back:
- Go to Inventory-> View Inventory.
- Click on any name in the Product Variant column, and choose View Inventory Transactions...
- Click the Options... button and choose the product variant you want to add and then click OK
- On the Inventory Transactions page, click on New Serial Number button, enter the desired information and click OK
- If desired you can click on the serial number and select Edit Serial number to change the number