Links to access file folders in Windows

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Question

We have used links from within Moraware to access file folders on our server - where we store the bulk of the documents for the job. Apparently a recent Windows update broke the link.

Answer

The windows security update KB2559049 broke the “link” data type in Moraware for local files. It’s possible to uninstall the windows update but we don’t recommend it since you would lose the protection of the security fixes in the update.

If you’re willing to accept the security risk of linking to local files, it’s probably easier to use Firefox or Chrome, with extensions.
The format is - file://server/sharefolder

Firefox LocalLink extension: https://addons.mozilla.org/en-US/firefox/addon/locallink/
Chrome LocalLinks extension: https://chrome.google.com/webstore/detail/jllpkdkcdjndhggodimiphkghogcpida

You may want to consider attaching files to jobs rather than linking to a directory on your server.

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