In Episode 26, Patrick speaks with Karen Rothenberg, founder of Natural Stone Motif, Inc.
Listen to this episode to learn:
- Why you need to ask your customers questions to determine their lifestyle, wants, and true needs – in order to help them pick the right product for them
- How to move to a bigger building without interrupting your workload
- How to work with a big box store like Costco
- How to leverage your woman- or minority-owned status to win commercial business
- How daily 5-minute meetings can help keep everyone on the same page
If you have stories or insights that you’d like to share with other fabricators, please reach out to Patrick.