In Episode 18, Patrick tries something different and speaks directly with a homeowner – artist Steven Blakey.
Listen to this episode or read the transcript to learn:
- How customers don’t use the same language fabricators do
- What a successful countertop installation sounds like to a customer, especially in the context of a larger remodel
- As always – the importance of communication
- How a customer might think about the slab selection process
If you have stories or insights that you’d like to share with other fabricators, please reach out to Patrick.