I can’t imagine trying to do what we do every day without Moraware.
It has completely changed the way we do business.
What Our Customers Are Saying
Over the last 18 years our software has helped thousands of countertop fabricators sell professionally, streamline and organize jobs, and get to the next level. Take a look at what our customers have to say about the impact Moraware has had on their business.
CounterGo has helped tremendously, now I feel lost without it. My quotes look so much more professional now, better than handwritten quotes.
Moraware cut the estimating process for us in half!
We are doing more quotes than ever before, which then results in more annual sales.
It has allowed me to easily train our sales staff to compile bids and has made our bid turnaround time extremely efficient resulting in more jobs.
Moraware has increased our close rate by 30%. The ability to superimpose actual slabs is a huge benefit to our customers. On the labor side, we can accurately determine slab quantity, cut location, seam placement, etc. It’s a priceless tool for all fabricators. Every industry should have a program like Moraware.
Clients can trust you right away when they see their measurements drawn out right in front of them and to see their preliminary slab layouts. They see that you are fast and efficient and telling the truth about their total square feet and number of slabs required.
We have increased estimating capabilities tremendously. I would say probably by 50%!
We’ve gotten compliments from our K&B’s and end-users that our presentation is much more appealing than our competition. Additionally, I can quote immediately, in front of the customer, rather than spending an hour on it after they leave, receiving no feedback from our customer.
Streamlining & Organizing Jobs
Moraware is our ‘bible.’ It is our center of information which every team in our company uses throughout the day to do their job. From creating a lead to closing the job ready to be invoiced. Every step is done using Moraware.
The time saved from cutting the old repetition across files and other programs means I can focus more on growing the business rather than maintaining the status quo. Communication across our entire team is better, and accessing old information is much simpler and centralized.
When jobs fall off or need to be added, I don’t have to re-invent the wheel each time. My calendars are all live and accurate. With quick use of the mapping application, I can see if a new job fits a route or if a job falling off will significantly change a day. A true time-saver.
Every morning we used to huddle around a magnetic schedule board and spend hours debating how the template, fabrication, and installation will all come together. Now that the shop made the transition to all electronic scheduling we have time to focus on the real work of the business.
Easy to use, quick references, reports, and saves time… saving time is the best; Effective and efficiency – monumental!
Moraware has allowed us to get more done in less time. Also helps eliminate mistakes that happened due to not having the work order in hand. This alone creates less stress.
Getting to the Next Level
It has made our everyday business easier. Having one system to quote and schedule has given us the opportunity for growth.
The ability to establish such transparency has instilled trust in every department. Our sales team is able to see exactly where the production process is, any ongoing communication from customers, and install/service dates. Our production doesn’t miss a step and communication is fluid. This program allows us to embrace the enjoyment of our work and takes the worry out of processes.
Moraware support staff is amazing. They quickly adapted to our business model and helped with advice on needed dashboards and reports.
We are closing more quotes. CounterGo makes estimating faster and shortens the buying cycle. Systemize has created transparencies in the job process, allowing us to identify bottlenecks and attend to them more quickly. It has also helped us define employee roles and accountability. The employees can see how activities they are responsible for impact efficiencies.
Although we have only been using Moraware for a little over 3 months, we have seen a definite improvement and time savings in our operation from information flow to final invoicing.
This software has allowed me to focus more of my time and energy into the production side of things. I am no longer a full-time estimator, and my employees appreciate seeing me take a more hands-on and physically present role. The opportunity to be more involved in quality control has offered me tremendous peace of mind.
Faster = Better. Saves time and gets me home earlier. And no angry customers because we missed an appointment!
Moraware centralized the job information, allowed it to be accessible remotely, and improved workflow by allowing all team members insight on job schedules and amount of work. It allows us to access data easily for shop metrics that was difficult and inaccurate in the past.
If you take the time to actually learn Moraware, it will help you tremendously! After learning Countergo, I am able to bid projects in minutes. I am winning more projects because I have everything I need to present multiple materials, brand, colors, and many other options all under one quick quote. This gives my clients a faster way of making a decision right on the spot.
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