Having trouble printing pdf’s?

Oct 19, 2016 | CounterGo Tips, JobTracker Tips

Are you seeing a blank grey window where the PDF should be? If yes, it’s a result of a security glitch in the latest Adobe reader update for Internet Explorer 11.

Hopefully, Adobe is working on a fix and will release it soon. But, there are three temporary solutions:

  • Use Chrome or Firefox until Adobe releases a fix.
  • Add your Moraware link as a trusted site – this is supposed to fix the problem according to Adobe: Here’s how.
  • Use an alternate PDF viewer. We’ve heard reports of success with Nitro Reader and Xodo reader.

You can keep track of this problem and figure out when it’s fixed from Adobe’s customer forum, here.

Want to know more? At Moraware, we make software for countertop fabricators. CounterGo is countertop drawing, layout, and estimating software. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell granite remnants with fabricators near you. We also sponsor StoneTalk, the podcast for countertop fabricators.