by Moraware | Apr 12, 2016 | Business
In our last newsletter, we asked: How long do you take between Template and Install? We received more than a hundred responses, so the results are definitely interesting … but our process was loose enough that the results aren’t technically statistically...
by Moraware | Apr 11, 2016 | Business
In Episode 29, Patrick speaks with Geoffrey Gran, Owner of The Countertop Factory Midwest Listen to this episode to learn: The 3 C’s of Consistency, Communication, and Caring What it means to be a “sales and marketing company that happens to make...
by Moraware | Mar 25, 2016 | Business
In Episode 28, Patrick speaks with Kyle Carpenter, founder of SolidSurface.com Listen to this episode to learn: How a business that started for DIYers grew to support fabricators How customers look for construction professionals How fabricators can offload small...
by Harry Hollander | Feb 1, 2016 | Business
I was just reading an article about security threats to web-based software, and one of our customers emailed me as they were reading the same thing. This is a topic we think about a lot, and some of the most tricky decisions we make are tied to balancing security with...
by Harry Hollander | Jan 4, 2016 | Business
After more than a decade in business, and after working with over a thousand countertop fabricators, we did something new. We fired a customer. I’m writing about it because it wasn’t easy, and I didn’t really see this one coming. Dealing with...
by Moraware | Dec 29, 2015 | Business
In Episode 27, Patrick speaks with Chuck Russo, of BacaSystems.com Listen to this episode to learn: The advantage of using robot saws over other types of automated equipment The benefits of a 2-table system Different approaches to ensuring employee safety around...
