Scheduling software for countertop fabricators

If you use whiteboards, file folders, or spreadsheets to run your business, we can help you eliminate mistakes, get more done every day, and have happier customers.

Would you like to:

• Stop searching for file folders
  

  When a homeowner calls to find out when their countertop is going to be installed, if you’re like most fabricators, it means searching for the details.

  You have to get up from your desk, find the job folders, look at the whiteboard, and maybe even interrupt your production manager. When you get back to your desk, there are probably 3 other messages you need to return.

  JobTracker keeps all of your job information in one place, so when a customer calls, you can find the answer to their question immediately.

  Not only does it save you time, but it makes your customers happier, and makes you look professional.
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• Follow-up on sales prospects
  

  After you give a customer a quote, how do make sure that you’re following up with them? Some fabricators lose sales because their salespeople aren’t calling prospects back in a timely manner.

  After spending so much money on advertising and sales, it’s a tragedy to lose the sale because you forgot to make a phone call.

  With JobTracker you can keep track of every quote you give to a customer and schedule follow-up calls to give you the best chance of closing the sale.
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• Eliminate production mistakes
  

  Most jobs have changes as they go from a template to fabrication and installation. A communication problem means you can end up fabricating the wrong edge, or even the wrong color.

  Even small mistakes can be expensive.

  JobTracker gives everyone the up-to-date, accurate information about your jobs. You don’t have to worry about losing post-it notes or missing a change order because it’s at the back of the job folder.
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Here’s what our customers say:

JobTracker has organized everything better in the shop. We don’t have to waste time looking for information. Several of us travel quite a bit and we are always getting calls on our cell phones about jobs. We can log on from anywhere and gain access to the system. It has been really helpful. (read)

JobTracker allows us to respond to our customers much more efficiently. It has been a huge, huge benefit to our company. Now we are poised for substantial growth by the end of this year. JobTracker is absolutely one of the keys to our future growth. (read)

No more double scheduling or disappointing customers because of a lack of reliable, timely information. Could I go back to not having JobTracker in my business? No, no, no, no! (read)

I wish we had done it sooner. There is no doubt Moraware will be able to handle our growth and grow with us. I don’t know how we would run our business at this level without Moraware. (read)

Our ability to communicate with customers is huge. Where we used to overlap jobs or even double schedule them, we now have an organizational tool that enhances our professionalism. (read)

Volume has definitely increased with Moraware; it has simplified the process. Now, our turnaround time is about six days and JobTracker is a big part of that. (read)

I really enjoy that fact that it is easy to personalize JobTracker according to our needs. Everyone in our office has access to the program and every person has a different screen view, depending on what they are working on. (read)

Moraware has definitely improved our efficiency overall. Where we once were maxed out at three to four countertops per day, we now do almost 10 a day. This increase is a direct result from using JobTracker. (read)

I would say that Moraware has increased our capacity to manage jobs by 40% — especially in the amount of time we save from messing around with scheduling. It’s a huge amount. (read)

JobTracker has really helped with our capacity. There is no way we could handle the volume of jobs that we are doing right now without it. (read)

JobTracker has changed the way I do my job in that I can give immediate details about what is happening or what has happened with each customer or each job. (read)

With JobTracker, I can now schedule everything instantly. It has helped tremendously to know where our people and our vehicles are going to be at any time. (read)

Anyone in either of our two locations can look on the schedule and know exactly what is going on. It has made us more efficient overall. (read)

The amount of work we can handle since we started using JobTracker has more than doubled and our mistakes are down to about one percent! (read)

Using JobTracker has made us a much more efficient company, because communication between our two facilities has improved tremendously. (read)

All we have to do now is look in JobTracker and we can figure out anything about a job. This makes our customers much happier. (read)

JobTracker has especially helped our production since everyone can access the same correct information, which really cuts down on errors. Since we started using JobTracker, our amount of errors and problems has gone down 100%. (read)

JobTracker is so easy to customize too. I probably have a dozen different views set up for every different office or sub-office, each with their own customized views. (read)

Before JobTracker, we averaged between 30 and 40 projects per month. Now we are averaging over 100. There is no way we could have done that without JobTracker. (read)

We could never do the kind of volume we have now without JobTracker; it is the easiest part of our operation, the most valuable piece of software we have. It is the most used anything in our shop. (read)

We could never do the kind of volume we have now without JobTracker; it is the easiest part of our operation, the most valuable piece of software we have. It is the most used anything in our shop. (read)

We compete against guys that don’t have an electronic system. We are able to get a little higher price than the next guy because builders see how organized we are. (read)

We had it up and running in a couple of days. Everyone really liked it. (read)

JobTracker has really helped with our capacity. There is no way we could handle the volume of jobs that we are doing right now without it. (read)

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