In Episode 18, Patrick tries something different and speaks directly with a homeowner – artist Steven Blakey.
Listen to this episode or read the transcript to learn:
- How customers don’t use the same language fabricators do
- What a successful countertop installation sounds like to a customer, especially in the context of a larger remodel
- As always – the importance of communication
- How a customer might think about the slab selection process
Be sure to subscribe to the podcast in iTunes… and please let us know what you think! You can leave comments for this show on the StoneTalk Facebook page or on this site.
If you have stories or insights that you’d like to share with other fabricators, please reach out to Patrick.