Connecticut-based Surfaces transformed the way they do business with the help of CounterGo and Systemize.
In this video, Jim Wiltshire outlines their end-to-end process and how Moraware’s software helps Surfaces deliver a consistently high level of quality for their customers. Jim describes their use of Shop Settings in detail – if you’ve been thinking of using Systemize in your production process, it’s a must watch.
“Bringing Moraware into the picture allowed everyone to see the same thing all at one time and allowed everyone to know what was going on. It opened up our communication within the company, from the templater and installer out in the field to the customer service department, and even management. We could all look at the same job, problem solve, look at the way things went in production so we could become more efficient. It’s really been the instrumental tool that changed the way we conduct business on a day to day basis.”
Jim Wiltshire
Thank you to Jim and everybody at Surfaces for sharing their experiences with us!
