Happy New Year! If you’re reading this…. first, THANK YOU!!! I’m grateful and amazed by the support from our great team, customers, industry partners, friends, and family.
I’d like to give you a short update on the past year.
I’m really proud of the work that everyone’s been doing in getting all of the new folks up to speed on our industry, company, and products. It’s a lot to wrap your head around. Even with all of the growth of our own company, we’ve been able to keep chugging along: building, selling, and supporting software for countertop fabricators the whole time.
What we’ve been working on
2018 was a big year for us on the product side of things: we released Systemize in January. Now, a couple hundred countertop fabricators are using it. Hurrah!
Why am I so excited? Making Systemize was years of effort, and I’m glad it’s seeing daylight. We started with a premise (our software needs to be great on tablets and phones… and desktops, too) and then spent time and hired experts to help us with a new user interface, graphic design, and lots of software development. This project took tons of effort, and I’m psyched that it’s so much better than JobTracker (I’m not just the president of Moraware, I’m a user, too)
We also started upgrading JobTracker customers to Systemize over the last couple of months. The only sales pitch in this blog post: If you’re a JobTracker user and you’d like a cleaner, more modern, mobile-friendly experience… let us know that you’d like to schedule a conversation with our sales team! Just shoot an email to firstname.lastname@example.org.
The key to our success is our customers’ success, and we measure that a couple of different ways.
You’re sending out lots of quotes from CounterGo. This year, it was over 650,000 quotes. That’s a ton of time our customers are saving every day, and I really believe that those quotes are leading to more countertop sales, too.
More than a million and a half new jobs were created in our scheduling and job management software. When you think about how many mistakes were avoided and much time was saved by using our software, it’s pretty humbling and I know we’ve made our customers’ lives better.
Part of the reason our company has grown is that the number of Moraware customers (and users!) keeps growing, too.
We’re lucky to have such a great group of customers. I’m looking forward to seeing some of you in the coming year.
Plans for 2019
Based on the opportunities ahead of us, we’re going to continue growing so that we can make our existing customers happier, solve more problems for countertop fabricators, and continue to improve the quality of life for everyone working at Moraware.
Thank you again to our customers, the Moraware team, our partners… I hope you have a fun, successful, and exciting 2019!