Not another person to hire! This one is different, I promise.
To fully understand how your business is performing—whether it is weekly sales, material usage, or employee efficiency—analyzing the data is incredibly crucial for success. If you don’t know where your bottlenecks are, you can’t make the adjustments necessary for improvement. That’s where this role plays such an important part.
Hopefully by now you realize the importance of tracking all the processes in your shop. Now you’ve got the data, but who is pulling that data out so you can learn from it?
By hiring a person dedicated to pulling out the information you need to make those crucial decisions for your business, you are making an investment in a job that will improve your profitability like never before.
Why this role is important
A good data analyst will be able to provide valuable insights for your business and help strategize for areas of improvement. Tracking insights for every part of your shop will provide your business a greater ability to grow and succeed. And, you’ll all suffer less headaches! Data can let you see how well your business is doing as well as your employees’ performance. It can also be a powerful tool for motivating your team.
As your countertop fabrication business grows, delegating responsibilities will become more common. Just one of those responsibilities is keeping track of the data in order to gain insight on leads, sales, and employee performance all while communicating that in an easily digestible manner. Finding the right data analyst means putting in the work to effectively market the position, narrow down resumes, and conduct productive interviews. After hiring the right person, make sure to understand the best places to find the data.
How to find this person
The ideal would be to find someone who has experience working with the technology suited for countertop shops. We hear all the time from folks who used CounterGo at one shop and introduced their new shop to a better and easier way to track quotes and orders. This industry is small and that kind of experience is gold.
However, we all know how difficult hiring is lately. Which means you’ll most likely have to look externally to find someone. A couple years ago, you may have just put a “Help Wanted” sign on your door and called it a day. But in an age where social media and technology is more prevalent than ever, it’s important to use it.
When hiring an employee to track data, you’ll want to find a candidate that is familiar with technology and the internet is a good place to start. Look for someone who has experience with any sort of software or social media. They will adapt much easier to whatever platforms you use to capture your data.
You can also use this role as a way to promote a really stellar employee already on your team. Is there a scheduler that is really proficient with your software stack in the shop? They would be a great resource for managing all that vital information into reports and dashboards for you.
First step is tracking your jobs
Whether you hire someone first to help you establish this process or you already have a process in place, you’ll want to make sure that you have a system that will accurately track the job information that you need to make decisions. This could be SF installed per week, reworks made, or new sales by salesperson.
This is why thousands of fabricators use Systemize to streamline their shop and develop a deep understanding of their business. Being able to customize your views and reports is essential to pulling out the business insights you need to improve. Hiring someone whose sole focus is dedicated to this will not only save you time but save you money in the end.
Want to see how Systemize can help you get those insights? Schedule a demo with our team.