by Moraware | Apr 12, 2017 | Business, CounterGo Tips, Customer Profile, JobTracker Tips
One of the best ways to learn is by observing other people. That’s why we recently visited a couple successful fabricators to show how they use JobTracker and CounterGo in their day-to-day business lives. Here’s Scott Hanes from Majestic Marble &...
by Harry Hollander | Apr 7, 2017 | Business, Customer Profile
I was quite fortunate to attend the March ISFA CEO Roundtable event, hosted by Gecko Solid Surface Solutions in San Antonio, TX. The roundtable event consisted of sixteen owners/operators of fabrication shops from across the country, getting together to talk about...
by Harry Hollander | Aug 1, 2016 | Customer Profile
Countertop installation is tough. It is where the customer forms her lasting impression of your company and where, ultimately, the job makes or loses money. There are four essential elements to a good installation: On-time arrival Appearance Quality of installation...
by Harry Hollander | May 10, 2016 | Customer Profile, JobTracker Tips
From a StoneTalk interview with fabricator and author, Aaron Crowley Aaron Crowley is the founder of Crowley’s Granite Concepts located in Tualatin, Oregon. Founded in 1998, the company’s customer mix is approximately 70% retail and 30% small remodeling contractors...
by Harry Hollander | May 5, 2014 | Customer Profile
You might say the sweet spot of the employer/employee relationship occurs when both entities are working hard to achieve the same goal. With installers, for example, the ideal is to strive for greater efficiency and fewer mistakes, which results in everyone making...
by Harry Hollander | Apr 14, 2014 | Customer Profile
Have you ever had one of those moments when you have been struggling with an issue but just couldn’t seem to make any headway with it? Then, as you discuss the problem with your colleagues, someone says something that makes it all come into focus. That is what...
