Blog: Stone Fabrication Software and Business Articles

JobTracker Training Echoes: Here to Learn

“I know one thing, that I know nothing.” – Socrates.

For many of us, that phrase pretty much explains how we feel about our grasp of modern technology: We know there are systems out there to help us do our jobs better, we just don’t know what they are. For instance, some countertop fabricators have found a great resource in JobTracker to help them address specific organizational and systemic needs in their organizations, but they may not have a clear vision of all the things that JobTracker can do for them on a larger scale.

That was the case for Laura Ackerman of Granite Concepts in Lewiston, ID, who attended the JobTracker Advanced Users Conference in Houston. “If you don’t know all the great things JobTracker can do, then you don’t realize how it can help you,” she explains. “It was good to see the whole picture, even if we aren’t ready to implement everything at this time.”
Granite Concepts of Lewiston ID

Goal: Better Templating
In fact, Ackerman’s primary goal for attending the conference was pretty specific – learn how to streamline the template process, specifically reducing the paperwork involved. Through the conference sessions, and from one-on-one assistance from the Moraware team, she increased her awareness of how “going paperless” might be achieved. Even though, it turns out, the timing wasn’t right for implementing those changes, Ackerman got a glimpse of the potential JobTracker has for accommodating Granite Concepts’ future growth.

“I was trying to learn as much as I could about JobTracker,” she says. “For me there was definitely information overload, but I don’t think that means they should change how they did the conference, because I think it forces you to evaluate what you are doing in real life.”

Ackerman was intrigued, in particular, with the variety of companies that attended the event. The size of the organizations ranged from small-ish to very large. (“Practically big box size,” she jokes). The extent to which each company utilizes JobTracker was also very telling for her. “It was nice to see that JobTracker works for everybody.”

Specialized Training
A high point of the conference for Ackerman was the break-out sessions, which paired fabricators with Moraware employees and/or third-party vendors, with the purpose of working on the specific needs of each business. “The one-on-one time to work on individual projects was fabulous,” she says. “I was very impressed that Moraware had their engineers sitting down with real life customers and talking about what impacts their lives. Software engineers don’t necessarily understand real-world applications, but these guys were there asking questions and trying to find out what was important to us, the actual users.”

“I’m relatively new at Granite Concepts,” Ackerman says, “I’ve been here two years. By the time I got to the conference I had learned some things about JobTracker, I had a better idea of how it all works than when I first started in countertops. But I didn’t know the full scope of what JobTracker could do – and I probably still don’t have a comprehensive vision of everything, but I have a better understanding of how it can help us. I know that if, and when, we do want to grow, there are options within Moraware to help us out with that process.”

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Advanced Reporting

Last week, I shared a Reporting Overview video. That overview video showed what Reports can and can’t do, but it didn’t get into the specific details of how to create reports.

If you want to dig deeper into creating reports in JobTracker, watch this Advanced Reporting training video. This video explains each of the reporting options and explains how to make some specific Reports that many fabricators find useful.

After watching this training video, you’ll understand the power and flexibility of JobTracker Reporting and be well on your way to making useful Reports of your own in JobTracker.

Training: Advanced Reporting

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Reporting Overview

Perhaps you’ve noticed the Report menu in JobTracker and wondered how to use it. Wonder no more … this JobTracker Reporting video explains what reports are and how to get started creating your first report.

After watching this video, you’ll understand how Reports fit in with Job and Calendar views, and you’ll know what they can and cannot do.

Training: Reporting Overview

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JobTracker Inventory Edition Training

JobTracker Inventory Edition helps you solve 3 problems:

  • Create purchase orders and receive slabs into inventory
  • Track which slabs go with which jobs
  • Track leftover pieces as remnants, if desired

This JobTracker Inventory training video shows you how to accomplish these goals with JobTracker Inventory Edition.

Whether you’re new to JobTracker Inventory Edition or you’ve been using it a while, it can be helpful to understand the concepts behind it – and best practices for setting it up and using it. Watching this video will help you get up-to-speed quickly.

Training: JobTracker Inventory Edition

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Getting your people trained on JobTracker

We had another great group of people attend our JobTracker for New Employees webinar this week! The webinar was designed to help busy fabricators get their new employees trained, but many more experienced users have attended as well. They’ve said it’s a great way to get ideas for how to address different business problems with Moraware.

Did you miss the webinar? No sweat! You can view the video here:

If you’d like a pair of earbuds so you can hear more easily, let us know and we’ll send you some!

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