Charging sales tax on a countertop quote

This past weekend we added support for sales tax on CounterGo quotes.

The Basics

The way it works is each item on a price list is marked as taxable or not. Each quote is assigned a tax rate which is the percent to charge on each taxable item. You might have one tax rate for everyone, or you could have a different tax rate for each city, county or state you work in.

You can also assign default tax rates to each account and price list. That way every time you create a quote, your tax rate will be selected automatically.

For most people that’s all you need to worry about. But there are parts of the world with more complicated tax structures, so there’s more flexibility built in to handle those scenarios.

We don’t call it “Sales Tax”

If your tax is named VAT, GST or anything else, you can rename the label used on the quote. To do this, select Quote >> Edit Settings from the menu bar. Click the Sales Tax tab. Click the Tax Code named “Tax”, and select Rename. Now you can change the name to VAT or GST.

We have more than one tax

In Canada some regions charge a separate percentage for PST and GST, and some items may be taxed for one and not the other. We’ve got you covered!

To set this up, go the Quote Settings page as above, and click the Sales Tax tab. Rename the tax code to “GST”, and add a second tax code for “PST”. Now every tax rate will have two percentages, one for GST and one for PST.

Also when you edit a price list, you can set each item to be taxable for GST, and separately set which items are taxable for PST. The quote will show separate lines for GST and PST.

Want to know more? At Moraware, we make software for countertop fabricators. CounterGo lets you draw, estimate, and layout countertops in just minutes. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell stone remnants with fabricators near you.

Editing prices on a quote

With the latest update to CounterGo, you can now edit prices on each quote.

This gives you the ability to control exactly what prices a salesperson can change on each quote. You can lock down everything so there is no flexibility. Or you can allow some or all the prices to be changed.

The way this is accomplished is by marking “Edit Price on Quote” for each item on the price list. If you want to change this setting for multiple items at once, click the “Update Multiple Items” button at the top of the price list. This works the same way as “Allow Discount” which we added last week.

The most common price you may want to change on a quote is custom ordered granite. At quote time, a salesperson can plug in the price and dimensions of a specific set of slabs. But you also have the flexibility to change the prices for cutouts, radius corners, edge profiles, or any other item on the quote.

Discounted Countertop Pricing

We just updated CounterGo to include discounting on each quote. What this means is you can have one price list, and assign each dealer account a discount percentage.

You also decide what items on the price list can be discounted. For example, you might discount labor, but not material. When you edit any item, there’s an “Allow Discount” option. Or to make a lot of changes, click “Edit Multiple Items” and you can quickly update everything at once.

To set the discount for a dealer, go to the account detail page, click on the price list name and select Edit. To change the discount when editing a quote, click “View Price Details” and click on the underlined discount amount.

Thanks to everyone who stopped by the booth at StonExpo!
It’s so helpful for us to talk with that many fabricators at once. It gives us a much better idea of which features are most valuable for our customers. We use all that feedback to prioritize what to work on first. Discounting was near the top of the list, and we’re happy to say it’s now available.

Moraware unveils CounterGo for estimating and drawing countertops

January 24, 2012 – Today we’re introducing CounterGo, a new way to quote countertops. With CounterGo you draw a countertop, and the price is automatically calculated. You can turn a customer’s napkin sketch into a professional looking drawing, quote, and slab layout. All in just a few minutes. Before the customer leaves your showroom.

Most countertop fabricators tell us creating quotes is one of the worst parts of their job. It takes too much time. And yet it’s critical to the business. Hand-drawn sketches are time-consuming to make and hard to read.

How do you know if a kitchen needs two slabs or three? It’s difficult to be sure unless you lay out the pieces on the slab. It’s even harder to show customers why they’re paying for an extra slab.

We built CounterGo to address these problems.

CounterGo is an online service that requires only an internet connection and a web browser to use. Just like Moraware JobTracker that you may be using already. And CounterGo integrates into JobTracker. So you won’t have to re-enter customer information between quotes and jobs.

CounterGo is currently available by invitation only. If you’d like to get on the list for early access, please contact us at 866-312-9273 or sales@moraware.com.

About Moraware
Moraware has been making software for countertop fabricators since 2002. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell countertop remnants with fabricators near you.

Contact Information
Harry Hollander
Moraware
866-312-9273 x802
harry@moraware.com
www.moraware.com

Let’s hang out in Vegas – Wednesday 1/25

We’re going to be at StonExpo, January 24-26. All of that talking, standing, shaking hands, and smiling makes you hungry. (and thirsty)

We’ll be hanging out at the Mandalay Bay casino Wednesday, January 25, for dinner and drinks. If you don’t get any better offers, join us.

6pm: House of Blues (near the sports book)
8pm: Orchid Lounge (near the entrance)

Here’s a map of the casino, if you need help. We’re looking forward to seeing you in Las Vegas!

Join us at the 2012 StonExpo / Surfaces trade show

From January 24-26, we’ll be at StonExpo in Las Vegas. Booth 1247.

We’ll be officially announcing our new countertop estimating software, so please come by our booth to see a demo and find out more.

In addition to our own news, I’m looking forward to several of the education seminars. If you’re interested in online marketing, I really recommend Marty Gould’s courses. I wrote some notes from his marketing talk at a Stone Industry Education seminar in Denver.

I also like the Residential Countertop Fabricators Forum – it’s impressive how fabricators are willing to discuss their successes, and failures, in front of their peers and competitors.

Stone World magazine will be announcing their Fabricator of the Year. I’m hoping to see another Moraware JobTracker user get the honor.

And this year, StonExpo is also doing a daily cash prize giveaway. Looks pretty cool. Of course, cash has a way of disappearing quickly in Las Vegas.

We’re looking forward to seeing you at Mandalay Bay. Booth 1247.

Want to know more? At Moraware, we make software for countertop fabricators. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell stone remnants with fabricators near you.

Coming soon: Countertop drawing software

In 2003, Moraware exhibited at its first trade show. We got questions like “Do you do drawing?” We were pretty clear about the answer. “No, we’ll never do that.

Well, you should never say never.

At StonExpo, in Las Vegas from January 24-26, we’ll be showing software for drawing and estimating countertops. And it integrates with Moraware JobTracker, too.

Why are we doing this now?

Over the last 9 years we’ve seen other countertop drawing programs come and go. All of them were slow or really difficult to use. But we kept hearing that making fast, professional quotes is critical to any countertop business. So, we built CounterGo.

What is it?

With CounterGo you draw a countertop, and the price is automatically calculated.

All in just a few minutes. Before the customer leaves your showroom.

You can turn a customer’s sketch into a professional drawing, quote, and slab layout.

When can I see it?

Join us at StonExpo, in Las Vegas from January 24-26. Or if you can’t make it, call us at 866-312-9273 or email sales@moraware.com

CounterGo is currently available by invitation only. If you want to be on the early access list, sign up here:

Granite Countertop Pricing – 5 secret methods

So, you’re considering getting a new countertop. You’ve gone to a few countertop fabricators to get an estimate. But, it seems like black magic trying to understand how they came up with the price.

So, how does it work? What do you look for? Since we help hundreds of countertop shops with estimating, we’ve seen the whole range of pricing. Here’s a few to look for, and to look out for.

How nice is your car?

Some fabricators use the “parking lot test” to figure out the price of a countertop. They look at your car, and try to judge what you’re willing to spend. Since there’s tougher competition for kitchen remodels than ever before, this is increasing rare. But, it’s something to be on the lookout for.

“From $29/sq.ft”

In many cases, this is the ultimate bait & switch. Sure, it’s $29 per square foot if your only kitchen countertop is a perfect rectangle and you want a pre-fabricated bullnose edge profile.

But chances are that you have something more complex. So you’re no longer anywhere close to the stated price. Or, you want a color that doesn’t make you dizzy every time you look at it. Go with the expectation that your kitchen won’t fit into the bottom rung.

Incredibly complex formula

Some fabricators try to figure out their production costs, down to the penny. Then they add a profit margin and that becomes the price.

The only wrinkle in this incredibly complex formula is that it’s impossible to really know the exact cost of a job before it’s made. Overall, this system tries to be fair based on costs, but those costs are fickle.

The open book

It’s like getting a price list. Here’s the price of the material, here’s the price of fabrication per square foot, and here’s the price for radius corners, cutouts, etc. This approach is the scariest for granite fabricators.

Maybe competitors can undercut the price by a few bucks. And maybe, all of the information is too much for a homeowner to understand. After all, most people only buy a counter top once or twice in their lives. Finding an open book is great, but make sure you educate yourself on what it all means, too.

Reasonable, plus extras

Almost every one of our customers claims to hate competing on price, and would rather compete on service – “we’re the fastest”, most beautiful, friendliest, or cleanest.

So their pricing is a good reflection of what’s fair if you shop around. (probably within a few hundred dollars of what you’d find from the competition) But, they will sell you their unique proposition. This is great if you care about the extras they offer, but you’ll probably move along if you don’t.

That’s 5 of the secret countertop pricing methods we’ve seen. Have you heard of a better one? Tell us about it!

Want to know more? At Moraware, we make software for countertop fabricators. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell countertop remnants with fabricators near you.

Winter 2011 Newsletter

Subscribe to the quarterly Moraware Newsletter: http://eepurl.com/bxgU9

TIPS & TRICKS

Learn a new trick! Here are answers to your top questions.

* Make a mailing list of your customers
http://www.moraware.com/help/x/-oAP
* Add holidays to your calendar
http://www.moraware.com/help/x/NYBj
* Roles: decide which users are allowed to…
http://www.moraware.com/help/x/eIAJ

ENTERPRISE TIPS & TRICKS

Want to learn more about quotes, purchasing, and inventory?

* Printing quotes without prices
http://www.moraware.com/help/x/EgA2
* View the details of your inventory
http://www.moraware.com/help/x/FYBj

GET MORE INFO

Be the first to know what Moraware is up to:
FACEBOOK: http://www.facebook.com/Moraware
BLOG: Read the latest. http://www.moraware.com/blog/
PHONE: And don’t forget you can call. 866-312-9273

REMNANTSWAP

RemnantSwap is a free place to buy and sell granite remnants with fabricators near you. There are now over 18,000 remnants on the site! If you want exposure for your slabs, this is the place to put them.

Here’s more info, including a 2-minute video.

HANG OUT

Come see us at a trade show!

* StonExpo - January 24-26, Las Vegas NV
* Park Industries Digital Stoneworking Expo – February 16, Austin TX

Creating a mailing list

It might be too late to send out Christmas cards to your customers, but it’s not too late to keep in touch with them.

One easy way to create a mailing list is to export all of your contacts from Moraware JobTracker into a spreadsheet, and then send out direct mail or an email blast.

Here’s how to create the list and put it into Excel:

That video and many more are available on our help. You’ll find it at http://moraware.com/help.

Want to know more? At Moraware, we make software for countertop shops. JobTracker is scheduling software that helps you eliminate the time you waste looking for job folders. RemnantSwap is a free place to buy and sell countertop remnants with fabricators near you.